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Work With Us - Careers at Green Tomato Cars

At Green Tomato Cars we care about everything we do, so if you want to be part of a workplace that will both challenge and care for you, then take a look at our current vacancies.

Starting your career with us

We are always looking for exciting motivated people to join us here at Green Tomato Cars. We span 3 sites throughout London and we enjoy a healthy balance of working hard, interoffice socializing and doing our bit within the community.

Four beautiful young cheerful women looking happy and playful while sitting in car

Become part of our Green culture

Here at Green Tomato Cars we pride ourselves on not only being London’s number one environmentally friendly taxi company, but having a core set of employee influenced company values which we live and breathe:

  • We are ethical
  • We care about everything we do
  • We improve every day
  • We deliver great customer service

 

Our people are at the heart of everything we do

For us to achieve as a business, we recognise that our people are at the heart of everything we do. We aim to go the extra mile for our employees, not just our customers. We are always looking for fresh tomatoes to join our budding team and we aim to handpick new recruits who share our vision, live and breathe our values, to create a more sustainable environment. Balancing our highly motivated team members’ drive to succeed with company values and ethos is very important to us, which means we have a very robust employee benefits package. The wide range on offer means that there is something for everyone, from green travel initiatives, to employee assistance programs, referral schemes and above award annual leave entitlements. We are constantly seeking employee feedback on our company benefits and continue to roll our new incentives and recognition schemes, taking care of employee wellness, community initiatives and family friendly benefits. We aim to make every journey matter, including your career journey! If you would like to become a green tomato and become part of our journey, then why don’t you buckle up, take a seat and look at our vacancies list below.

We want to hear from you

Each vacancy expands with further details about the role and how to apply via the website. Alternatively submit your CV and covering letter directly to us via email at [email protected]

We currently have: 3 jobs available

Who are we and what are we doing?

Being green is at the heart of everything we do. It’s where we started, it’s what was important to our founders and what is still important to us. When we began our journey in 2006 we were the very first environmentally friendly private hire company in London. We helped pave the way for the future of London’s environment and this is a fact we are very proud of. We don’t want it to stop there. We want to keep exploring new ways to improve and be the leaders in our industry by showing London what we can all do to help keep our city clean so that we can breathe easy. We are now looking for an individual who is as passionate about these issues as we are and is able to drive our team to the next level.

We are looking for an assistant to support the IT manager. You will help, support and maintain the current computers, phones and networks within Green Tomato Cars.

You will need a good level of general IT education. You’ll also need a working knowledge of computer software and hardware. You will need to be responsive to queries raised by the staff members and assist when needed.

Core Responsibilities:

  • Setting up PC’s and phones
  • Troubleshooting general pc and network issues
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Support and updating of company website

Key Skills/Qualifications

  • Excellent customer service skills
  • The ability to explain technical issues to non-technical users
  • Analysis and problem-solving skills
  • The ability to prioritise and manage tasks
  • Knowledge on Ivaya Phone systems, Virtual Machines, MS Exchange, AD, Windows 7, 8 & 10
  • Good knowledge of internet security and data privacy principles
  • Certification as IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Greentomatocars Company Mission and Values

Ethical transport to meet the needs of customers that does not cost the earth

– We deliver great customer service

– We are ethical

– We care about everything we do

– We improve everyday

Think you're the right person for the job?

Fill out your contact details below along with your CV and covering letter

What we are looking for – Why you?

Do you have a deep quantitative background or interest? Do you believe data builds better products and has a key role in engineering business decisions? Are you able to translate data into strategy?  Are you looking to get into the data science field and need a foot in the door? If so, then this interning position as a data scientist could be for you and we would like to hear from you.

Our Data Science team sits at the intersection of strategic planning and technology development. Whether it’s collaborating with our leadership team to help create, implement, or evaluate success metrics or working with our developers to provide intuition on how to improve our app and service – we will be relying on your insights.

 

Responsibilities

  • Running, updating and creating reports
  • Analysing data and putting into easy to read formats
  • Supporting teams data requirements
  • Designing data solutions for teams

Qualifications/Key Skills

  • Quantitative background – Studying a Masters is preferable but, BS would be desirable
  • Studying Statistics/CS/Maths/Finance – Qualification isn’t a necessity
  • Familiarity with analysis tools – Excel, SQL, R. Python would be beneficial
  • Focused, driven and self-motivated
  • Great communicator with amazing follow-through
  • Driven and self-motivated, able to work autonomously and as part of a team
  • Preference for quality over quantity, drive to get the maths right
  • Ability to set and deliver high standards for yourself

Think you're the right person for the job?

Fill out your contact details below along with your CV and covering letter

What we are looking for – Why you?

Are you someone who thrives being responsible for customer service needs, by answering both incoming calls and emails from customers? We are looking for someone with the ability to deliver high quality service, on demand, for a vast array of reasons and tasks including but not limited to: transport bookings, address inquiries and questions, complaints handling, troubleshooting issues and various other information or queries. If you are able to accurately translate information via various avenues into our bespoke booking platform, we would love to hear from you to join our contact centre team.

Responsibilities

  • Answer calls and respond to emails
  • Handle customer inquiries, both via telephonically and email
  • Assist when requested to manage and resolve customer complaints
  • Provide customers with booking references and service information
  • Identify and escalate priority issues
  • Route calls to appropriate resource area
  • Be proactive when dealing with customer queries
  • Simultaneously entering data into the bespoke booking platform whilst talking to customers
  • Support newly recruited staff
  • Provide an excellent customer experience

Qualifications/Key Skills

  • Completed minimum of 4 days of training (internally arranged)
  • Customer Service experience, preferably in a call centre
  • Computer literate
  • Ability to work under pressure and remain calm
  • Highly accurate data entry skills

Think you're the right person for the job?

Fill out your contact details below along with your CV and covering letter

Behind the scenes

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