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our service

GTC Graffiti Reduced Size

Business or Personal, Lite or Classic - you choose...

We put you, our customers, at the heart of what we do. As one of our customers you can...

  • Book using one of our Apps, online* or by phone and we will get a car to you in a matter of minutes day or night, rain or shine
  • Speak to our friendly call centre staff to get advice on how long your journey will take
  • Track your car or contact your driver as they make their way to you
  • Connect to our free on-board wifi and browse, tweet or email as you're driven around London in style
  • Enjoy the smooth, silent, ultra low emissions ride of one our iconic greentomato Prius

*online booking currently for account customers only

^ all calls are recorded for training and quality purposes

greentomato on car

Our service in numbers

99.4 percent of pick-ups for which we arrive on time or early
507 vehicles in our fast-growing fleet
8 passengers can be seated in comfort in our biodiesel-fuelled people carriers (plus lots of luggage)
17 tomatoes on our original 2006 design Prius
11.2 minutes (on average) from booking to collection for instant pick-ups in London
4 tomatoes on our "Less is More" design Prius
100 percent of our Classic cars come with free wifi on board

time is money

We're so confident we'll arrive on time that we've introduced time is money, a unique offering that pays account customers if we run late. (Even if we're just 1 minute late!)

find out what makes time is money tick

open an account

There are many benefits to being an account customer, including:

  • Taking priority over cash customers
  • Proactive account management
  • Monthly itemised invoices
  • 30 days' credit
  • Management information about emissions, waiting time, top journeys...